Operations Manager
موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تم النشر:
آخر موعد للتقديم:
عدد الوظائف الشاغرة:
ملخص الوظيفة
- Education: Bachelors degree in Business Administration Hospitality Sports/Leisure Management or a related field; a recognised operations or facilities management certification is an advantage.
- Experience: Minimum 5 years in operations within fitness wellness spa hospitality or leisure including at least 2 years in a management role leading multi-disciplinary teams ideally across multiple sites or outlets.
- Regional knowledge: UAE/GCC experience preferred with working knowledge of Dubai Municipality Civil Defence health and safety hygiene and UAE labour requirements.
- Leadership: Proven ability to lead coach and motivate supervisors and frontline staff manage rosters across two branches and build a service-driven accountable team culture.
- Commercial and financial skills: Hands-on experience preparing and managing budgets controlling costs understanding a P&L managing suppliers and inventory and supporting membership and ancillary revenue growth.
- Customer and systems skills: Exceptional member-service and complaint-resolution skills; confident using membership/booking platforms HR and reporting tools and MS Office or Google Workspace; fluent English (Arabic is a plus).
- Personal attributes and other: Highly organised hands-on and calm under pressure; flexible to work early mornings evenings and weekends; valid UAE driving licence preferred for travel between branches; first aid/CPR certified or willing to obtain it.
- Competitive Salary: Based on experience and role responsibilities
- Club Access: Full access to SEVEN Wellness Club facilities
- F&B Discount: 50% off all in-house food and beverage items at The Dose by Silvena
- Career Growth: Opportunities to grow across SEVENs expanding group of brands
- Supportive Culture: A team-oriented environment that values initiative professionalism and well-being
Required Skills:
Education: Bachelors degree in Business Administration Hospitality Sports/Leisure Management or a related field; a recognised operations or facilities management certification is an advantage. Experience: Minimum 5 years in operations within fitness wellness spa hospitality or leisure including at least 2 years in a management role leading multi-disciplinary teams ideally across multiple sites or outlets. Regional knowledge: UAE/GCC experience preferred with working knowledge of Dubai Municipality Civil Defence health and safety hygiene and UAE labour requirements. Leadership: Proven ability to lead coach and motivate supervisors and frontline staff manage rosters across two branches and build a service-driven accountable team culture. Commercial and financial skills: Hands-on experience preparing and managing budgets controlling costs understanding a P&L managing suppliers and inventory and supporting membership and ancillary revenue growth. Customer and systems skills: Exceptional member-service and complaint-resolution skills; confident using membership/booking platforms HR and reporting tools and MS Office or Google Workspace; fluent English (Arabic is a plus). Personal attributes and other: Highly organised hands-on and calm under pressure; flexible to work early mornings evenings and weekends; valid UAE driving licence preferred for travel between branches; first aid/CPR certified or willing to obtain it.
