Network & Security Specialist

The Network & Security Specialist is responsible for managing and supporting the organizations network wireless telephony and security infrastructure to ensure high availability performance and reliability of IT services. This role involves troubleshooting and resolving incidents performing routine maintenance and implementing configurations in line with organizational standards and SLAs. The specialist works closely with internal IT teams and vendors participates in change management disaster recovery and continuous improvement initiatives and ensures compliance with security policies and regulatory requirements. By maintaining and optimizing network telephony and security systems the role ensures seamless and secure operations that support business objectives.

Network Infrastructure Management

• Maintain monitor and optimize network infrastructure (LAN WAN WLAN VPN) to ensure high availability performance and security.
• Troubleshoot and resolve issues related to network wireless and security systems including routers (Cisco D-Link Netgear) switches (Cisco HP) wireless controllers and access points (Cisco EWS Meraki Ruijie) and firewalls (SonicWall FortiGate).
• Configure and maintain firewall rules VPNs VLANs ACLs and access control policies to enforce network security.
• Support IP telephony systems including Cisco CME CUCM and Yealink phones covering extensions call routing voice quality monitoring troubleshooting and system maintenance.
• Assist end-users with network wireless telephony and security issues providing troubleshooting assistance and escalating complex problems as needed.
• Perform routine network wireless telephony and security maintenance including firmware updates patching configuration backups and enforcing compliance standards.
• Participate in network wireless telephony and network security projects capacity planning site surveys disaster recovery testing and continuous improvement initiatives.

Back-up and Disaster Recovery

• Develop and maintain network backup and recovery plans for critical network wireless and telephony configurations.
• Test disaster recovery procedures regularly.
• Monitor network wireless telephony and security performance metrics using monitoring platforms; analyze trends and recommend improvements.

Documentation & Reporting

• Document network wireless telephony and security configurations diagrams SOPs and incident resolutions; provide periodic reports for audits and management review.

Compliance and Risk Management

• Ensure adherence to regulatory compliance and internal audit requirements related to networking wireless and security.
• Collaborate with IT teams and vendors to ensure integration compatibility and successful deployment of network telephony and security solutions.

Continuous Improvement

• Stay updated on the latest networking wireless telephony and security technologies and provide recommendations for enhancements.
• Recommend and implement improvements to enhance the organizations security posture.

Qualifications :

• Bachelor of Computer Engineering or coursework in networking security or telecommunications
• Cisco (CCNP) Fortinet (NSE) SonicWall (SNSA) or other relevant networking security or telephony certifications.

Additional Information :

Experience:

• Minimum of 4 to 5 years experience in a similar role

Skills and Abilities:

• Network Management understanding.
• Familiarity with ITIL and its applications.
• Work with reports and root cause analysis.
• Maintain documentation
• Maintain and ensure network operations.
• Monitor vendor SLAs.
• Work with vendors for a solution and their support.

Remote Work :

No

Employment Type :

Full-time