Hostess

Department: Entertainment

Main area: Multi-Court & Kids Club

As a Hostess in the Entertainment Department at Rixos Marina Abu Dhabi you will be the first point of contact for guests engaging with our Multi-Court and Kids Club facilities. Your primary responsibility will be to handle all bookings and guest inquiries in a warm professional and efficient manner ensuring a smooth and enjoyable experience for families and guests of all ages. You will play a key role in promoting our entertainment offerings and maintaining a friendly and organized environment.

Key Responsibilities:

• Welcome guests warmly and professionally to the Multi-Court and Kids Club areas.

• Manage daily bookings and reservations for all activities events and facilities within the assigned areas.

• Handle phone email and walk-in inquiries regarding Kids Club programs court availability schedules and special events.

• Maintain accurate records of bookings and participant lists using relevant booking systems or software.

• Coordinate with the Entertainment and Recreation team to ensure smooth activity scheduling and guest flow.

• Provide guests with detailed information about entertainment programs age requirements safety guidelines and facility rules.

• Monitor guest feedback and communicate suggestions or issues to the relevant departments for continuous improvement.

• Ensure a clean inviting and child-friendly front desk or reception area.

• Support in organizing and promoting entertainment activities when required.

• Comply with all health and safety regulations especially those related to children and sports activities.

Qualifications :

• Previous experience in guest service reservations or front desk roles (experience in hospitality or recreational settings preferred).

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Fluent in English; knowledge of additional languages (especially Arabic or Russian) is an advantage.

• Friendly approachable and enthusiastic personality.

• Ability to multitask and remain calm in a fast-paced environment.

• Experience with reservation or booking systems is a plus.

Additional Information :

1. Competitive Salary and Compensation:
   • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
2. Training and Development Opportunities:
   • Access to training programs and development opportunities to enhance skills and advance within the company.
3. Career Advancement:
   • Opportunities for career growth and advancement within the Rixos Hotels group.
4. Health and Wellness Benefits:
   • Comprehensive health insurance coverage.
5. Employee Recognition Programs:
   • Recognition programs to acknowledge and reward outstanding performance and dedication.
6. Work-Life Balance:
   • Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
7. Uniforms and Dress Code:
   • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
8. Social Events and Activities:
   • Participation in social events team-building activities and employee gatherings to foster a positive work culture.
9. Transportation Services:
   • Transportation services.
10. Employee Wellness Programs:
    • Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work :

No

Employment Type :

Full-time