FSTD Support Engineer I

About This Role

Essential Duties & Responsibilities:

- Support the Flight Simulator Training Devices and Cabin Crew Training Devices: Attend maintenance calls device setup conversions and demos assist during SFTs / PVCs perform snag clearance etc

- Independently perform the Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems. Ensure that PMTs are carried out according to the standards and signed off. Ensure that PMT raised deficiencies are followed up actioned and closed in a timely manner.

- Ensure that all recurrent QTG runs are done and ensure that deficiencies associated to recurrent runs are actioned in a timely manner and followed up on until closure. Troubleshoot related issues and work with the QTG specialist for resolution as required. Consult with senior colleagues for help / clarification.

- Diagnose troubleshoot and resolve training device issues. Promptly update the associated DRs. Work with senior colleagues on AOGs. Communicate and share information with colleagues and other departments (logistics scheduling training department etc) to improve training delivery and customer satisfaction.

- Monitor Simissues and action / update issues that are assigned to the on-site team for action. Perform all requested tests and provide clear and concise feedback. Consult and coordinate with senior colleagues to ensure that all Snags and SPRs are actioned promptly to meet SLA targets.

- Make use of the Maintenance Management System to record track and review maintenance activities.

- Comply with local & global CAE Environmental Health & Safety standards instructions and safe working procedures. Exercise duty of care for own H&S and that of others who may be affected by his/her work.

Other Job-Related Skills/Background

- Technical College Diploma or Degree in Electronics Electrical or Aviation Field and at least 3-5 years of related work experience.

- Excellent knowledge of the English Language both spoken and written.

- Highly engaged and motivated individual.

- Customer oriented and must be able to deal tactfully in sensitive situations.

- Good workmanship and strong contributor within a team environment.

- Demonstrate initiative and the ability to work under minimal supervision.

- Able to work flexible shifts and adapt to changing work schedules and shift patterns.

- Suitable understanding of aircraft terminology and simulation training devices.

- Able to interpret schematics and other technical documents pertaining to simulation training devices.

- Knowledge of Analog and Digital principles and theory.

- Must possess adequate troubleshooting skills of Electronic Electric Hydraulic and Pneumatic systems.

- Must be skilled in the use of test equipment and software diagnostics tools.

- Basic understanding and comprehension of Avionics Motion and Visual Systems.

- Good computer skills with knowledge of the Microsoft Office suite (Word Excel etc)

- Basic knowledge of computer mainframe/architecture networking and operating systems (Windows NT/XP UNIX Linux AIX).

Position Type

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race nationality colour religion sex gender indentity and expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by local laws.

If you dont see yourself fully reflected in every job requirement listed in the job posting we still encourage you to reach out and apply. At CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at