Director, People & Culture

• Develop and implement People & Culture (P&C) strategies that support the hotels business objectives operational priorities and financial performance.
• Partner with the General Manager and executive leadership team to integrate people priorities into business planning and decision-making.
• Lead the preparation and management of the annual P&C budget and workforce plan aligning staffing levels and people costs with business forecasts and operational requirements.
• Partner with Finance and department leaders to monitor payroll benefits recruitment learning and development and other people-related expenditure ensuring effective cost control and budget accountability.
• Analyse monthly people costs against budget and forecast explain variances and recommend corrective actions that support operational efficiency and service standards.
• Oversee manning forecasts headcount controls and workforce productivity adapting staffing plans to occupancy seasonality and business demand.
• Lead employee relations addressing concerns and resolving conflicts fairly while promoting a positive workplace culture.
• Partner with leaders to investigate and document employee relations matters promptly and objectively ensuring appropriate corrective action in accordance with company policies and applicable UAE labour legislation.
• Provide guidance and coaching to Heartists and leaders on disciplinary matters grievance resolution and workplace conduct.
• Promote transparent communication and open dialogue between Heartists and management.
• Champion a diverse and inclusive workplace embedding fairness and equity into people practices across the hotel.
• Develop review and implement P&C policies and procedures to ensure consistency sound governance and legal compliance across departments.
• Monitor changes in employment legislation and advise the General Manager and leaders on their implications recommending policy updates and actions to mitigate risk.
• Lead performance management processes including objective setting performance reviews development planning and succession planning.
• Monitor market trends and conduct compensation and benefits benchmarking to inform attraction and retention strategies.
• Develop and implement learning and development strategies that address capability gaps strengthen leadership and support service excellence.
• Integrate appropriate learning technologies and methodologies to improve accessibility engagement and training outcomes.

Qualifications :

• Minimum 6 years experience in People & Culture role with experience in a leadership/management capacity.
• Previous experience within hospitality.
• Strong knowledge of various computer programs is a must. Demonstrated knowledge of Microsoft Office (Outlook Word Excel Publisher PowerPoint) is required.
• Degree or diploma in a related field is an asset as well as CPHR designation or working towards this designation.
• Proven communication and interpersonal skills (both written & verbal) with the ability to develop excellent relationships across the organizations while maintaining confidentiality.
• Demonstrated ability to take initiative while maintaining attention to detail in a fast paced environment.
• Strong organizational and leadership skills
• Highly responsible & reliable
• Ability to work cohesively as part

Remote Work :

No

Employment Type :

Full-time