Concierge

• Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

• Gather summarize and provide information to guests about the property and the surrounding area amenities including special events and activities..

• Review shift logs/daily memo books and document pertinent information in logbooks.

• Report accidents injuries and unsafe work conditions to manager and complete safety training and certifications.

• Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets.

Qualifications :

• Previous experience in a Concierge or similar guest-facing role preferably within a luxury hotel environment
• Strong communication and interpersonal skills with a warm professional and guest-focused approach
• Well-presented confident and service-oriented with a strong attention to detail

Remote Work :

No

Employment Type :

Full-time