Commercial Digital Tools Leader EurAsia

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

Job Summary

The Commercial Digital Tools Leader EurAsia is responsible for leading the deployment adoption and continuous improvement of digital tools that support commercial teams and enhance customer experience. This role manages the commercial digital tools roadmap ensures strong user adoption and partners with IT and business stakeholders to deliver efficient integrated and scalable digital solutions. The role is accountable for reducing friction in commercial workflows and enabling effective use of tools such as CRM CPQ sales enablement and related platforms.

Principal Duties and Responsibilities

• Define and lead the commercial digital tools strategy and roadmap in alignment with business needs.
• Oversee deployment adoption and optimization of commercial platforms and tools.
• Partner with IT business stakeholders and vendors to ensure effective system integration and performance.
• Lead tool adoption planning training communications and post-launch support.
• Gather user feedback and translate it into prioritized enhancements and future roadmap inputs.
• Coordinate release readiness change impacts and rollout support for new features or capabilities.
• Improve user experience by reducing system friction and simplifying workflows.
• Ensure digital tools support compliance productivity and commercial effectiveness.

Education and Experience

• Bachelors degree required; advanced degree preferred.
• Significant experience in digital tools commercial systems sales operations or business technology adoption.
• Proven experience managing adoption implementation or optimization of enterprise tools.
• Strong understanding of commercial workflows and system integration concepts.
• Experience with CRM CPQ sales enablement or related platforms preferred.
• Strong project management and change management experience.

Competencies

• Digital and technology fluency
• Change leadership
• Stakeholder engagement
• Project and program management
• User-centric mindset
• Problem solving
• Cross-functional collaboration
• Execution and accountability

Working Relationships

• Reports to: VP for Business Operations EurAsia Enablers
• Key internal relationships include commercial teams IT Business Operations training or change teams and leadership stakeholders.
• Works with vendors platform providers and implementation partners as required.
• Collaborates with end users to understand needs adoption barriers and improvement opportunities.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.