Cards Product Manager- SME

JOB TITLE: Cards Product Management SME

TERM: 12 months

CLIENT LOCATION: Dubai UAE

DIVISION: Payments

REPORTS TO: Head of Payments

RELEVANT EXPERIENCE: Minimum of 10 years of experience in credit card product management preferably in the consumer segment

MANDATORY REQUIREMENTS**

1. UAE Cards Experience
2. Experience in Card Launches in the UAE
3. Immediately available

PURPOSE OF THE PROJECT

The Card Product will support the design execution commercialization and post-launch ramp-up of spends for Amazons co-brand card in the UAE market

Key Activities

Core Scope

1. Product Management: Develop and implement product strategies and initiatives to meet the needs of clients. Design innovative credit card products and features tailored to the segment. Collaborate with cross- functional teams including marketing sales and operations to launch and promote new products
2. Portfolio Management: Monitor and analyze the performance of the credit card portfolio including profitability utilization and customer satisfaction. Identify trends opportunities and risks within the portfolio and develop strategies to address them. Optimize pricing fees and rewards to maximize revenue and customer retention
3. Scaling the Business: Develop and execute growth strategies to expand the credit card business. Identify and pursue new market opportunities and partnerships to increase market share. Implement marketing and promotional campaigns to attract new clients and increase card usage
4. Risk Management: Monitor and manage credit risk fraud risk and compliance with regulatory requirements. Develop and implement risk mitigation strategies and controls to protect the business and customers
5. Stakeholder Management: Build and maintain relationships with internal and external stakeholders including SME clients partners and regulatory authorities. Collaborate with sales teams to train and support them in promoting and selling SME credit card products

KPIs

• Achievement of product launch milestones
• Growth in credit card portfolio (GDV)
• Customer satisfaction and retention rates
• Revenue and profitability targets
• Compliance with regulatory requirements

Knowledge and Experience

• Strong understanding of the UAE market financial products and regulatory environment in the Middle East
• Excellent analytical strategic planning and problem-solving skills
• Ability to work effectively in a fast-paced dynamic environment and manage multiple projects simultaneously
• Excellent communication presentation and interpersonal skills

Mandatory Skills**

• Results-oriented with a strong drive for achieving targets and KPIs
• Creative and innovative thinker with a passion for developing new products and solutions
• Team player with strong leadership and project management skills
• Customer-centric mindset with a focus on delivering exceptional service and value to segment