Assistant Manager – Japanese Restaurant

• Assist in managing the day to day restaurant operations.
• Ensure smooth opening and closing procedures.
• Monitor service quality to maintain exceptional guest satisfaction.
• Ensure Japanese dining standards presentation and hospitality are consistently followed.
• Handle guest concerns and resolve complaints professionally and promptly.
• Supervise motivate and support restaurant staff during shifts.
• Assist with recruitment onboarding and training of new employees.
• Conduct daily briefings and communicate operational updates.
• Monitor staff performance and provide coaching and feedback.
• Prepare staff schedules and manage shift coverage.
• Deliver outstanding customer service and promote a welcoming dining experience.
• Build positive relationships with guests and encourage repeat business.
• Respond to guest feedback and implement service improvements.
• Ensure compliance with food safety hygiene sanitation and HACCP standards.
• Monitor food quality presentation and portion control.
• Ensure cleanliness of the dining area kitchen and storage areas.
• Support compliance with local health and safety regulations.
• Assist in managing inventory levels and ordering supplies.
• Conduct regular stock counts and minimize food waste.
• Monitor operating costs and support cost-control initiatives.
• Help prevent inventory loss through proper stock management.
• Support daily cash handling and reconciliation procedures.
• Assist in achieving sales targets and profitability goals.
• Prepare operational reports as required.
• Monitor labor costs and productivity.
• Ensure compliance with company policies and standard operating procedures.
• Promote workplace safety and maintain a positive work environment.

Qualifications :

• Bachelors degree or Diploma in Hospitality Management Business Administration or a related field is preferred.
• Minimum of 23 years of supervisory or assistant management experience in a restaurant preferably in a Japanese or Asian dining concept.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Knowledge of Japanese cuisine dining etiquette and restaurant operations is an advantage.
• Familiarity with POS systems and Microsoft Office applications.
• Ability to work flexible hours including evenings weekends and public holidays.

Remote Work :

No

Employment Type :

Full-time