1185.18 Senior Lead Consultant – ServiceNow
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ملخص الوظيفة
SENIOR LEAD CONSULTANT SERVICENOW (12-Month Contract)
Role Overview
We are seeking a highly experienced Senior Lead Consultant ServiceNow to drive transformation and platform strategy initiatives within a large enterprise environment. The ideal candidate will bring deep ServiceNow expertise strong consulting capabilities and experience leading complex digital transformation programs.
Key Responsibilities
- Lead ServiceNow platform strategy roadmap development and transformation initiatives.
- Oversee implementation and optimization of ServiceNow modules including ITSM ITOM ITAM HRSD and SecOps.
- Collaborate with cross-functional teams to ensure alignment with enterprise architecture and business objectives.
- Drive integration efforts with SAP/ERP systems and other enterprise platforms.
- Provide strategic guidance on leveraging AI platforms within the ServiceNow ecosystem.
- Engage with senior stakeholders to support decision-making and program governance.
- Ensure delivery excellence across large-scale transformation programs.
- Required Experience & Skills
- 1015 years of experience in IT operations or consulting.
- Strong hands-on and strategic experience with ServiceNow.
- Proven track record in large-scale transformation programs.
- Experience working with Oil & Gas or major GCC/UAE enterprises (preferred).
- Familiarity with AI platforms SAP/ERP integrations and enterprise architecture.
- ServiceNow certifications such as CSA or CIS (highly preferred).
- SAFe certification is an added advantage.
Required Skills:
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