Spa Receptionist Team Leader (Spa experience required)
ملخص الوظيفة
- Supervise and support the spa reception team during daily operations
- Ensure smooth scheduling of appointments and maximize treatment room utilization
- Deliver exceptional guest service and handle inquiries or complaints professionally
- Conduct team briefings and provide ongoing training and coaching
- Monitor daily revenue cash handling and booking accuracy
- Promote spa treatments packages and retail products to achieve sales targets
- Maintain cleanliness and organization of the reception and retail areas
- Prepare daily reports and assist with inventory control
Qualifications :
- Minimum 23 years of experience in spa reception or front office supervision
- Strong knowledge of spa operations and booking systems
- Excellent communication and leadership skills
- Strong organizational and multitasking abilities
- Customer-focused with a professional appearance
- Ability to work flexible hours including weekends and holidays
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد