Project Manager Services Specialist

Main roles:

1. Contract Lifecycle Management:

• Drafting and Negotiation: Preparing reviewing and negotiating contract terms and conditions ensuring they align with company policies legal requirements and project/service objectives. This often involves collaborating with legal finance and business development teams.
• Execution: Facilitating the formal execution of contracts and ensuring all necessary approvals are obtained.
• Administration: Maintaining comprehensive contractual records documentation and databases. This includes tracking key dates milestones deliverables and correspondence.
• Monitoring and Compliance: Continuously monitoring contract performance against agreed-upon terms service level agreements (SLAs) and regulatory requirements. Identifying and addressing any deviations or non-compliance.
• Change Management: Managing changes to contracts including scope changes amendments and renewals. Negotiating new terms as needed.
• Issue and Dispute Resolution: Investigating and resolving contractual issues discrepancies and disputes in a timely and effective manner often acting as a liaison between parties.
• Close-out: Overseeing the formal close-out of contracts upon completion ensuring all obligations are met and documentation is finalized.

2. Project & Service Oversight:

• Project Integration: Understanding the projects scope budget timeline and deliverables to ensure contracts support successful project execution.
• Service Level Adherence: Specifically for service contracts ensuring that agreed-upon service levels are met and that any performance issues are addressed with vendors or clients.
• Risk Management: Identifying assessing and mitigating contractual risks. Developing strategies to minimize potential financial or operational impact.
• Financial Management: Working with finance teams to ensure accurate invoicing cost control and adherence to financial terms within contracts.
• Performance Monitoring: Tracking project and service performance against contractual obligations and reporting on progress to stakeholders.

3. Stakeholder Communication & Relationship Management:

• Internal Collaboration: Liaising effectively with internal teams (e.g. project managers sales legal finance procurement operations) to ensure contractual clarity alignment and successful project/service delivery.
• External Communication: Serving as the primary point of contact for clients vendors and other external parties regarding contractual matters.
• Relationship Building: Nurturing strong business relationships with clients and vendors to foster positive and productive collaborations.

4. Strategic Contribution:

• Process Improvement: Developing and implementing efficient contract management policies procedures and best practices.
• Legal & Regulatory Compliance: Staying updated on relevant legal and regulatory changes that may impact contracts and ensuring compliance.
• Strategic Advice: Providing expert advice and guidance on contractual matters to internal stakeholders.