KEY ROLES & RESPONSIBILITIES
- Manage and supervise all tasks of his/her staff
- Ensure cleanliness of guest rooms guest room balconies guest corridors linen rooms and housekeeping pantries according to set standards and procedures
- Supervise public areas
- Ensure that guest supplies are replenished
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms using P.M.S system
- Maintain equipment in proper state of cleanliness and repair
- Maintain a section floor report
- Conduct daily briefings with staff at floor level
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager
- Record room status in allocated section accurately
- Comply with hotels health safety and hygiene policies
- Attend meetings and training sessions as required
- Fully understand the difference in guest levels (VIP) and in room categories
Qualifications :
Service focused personality is essential
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example
Remote Work :
No
Employment Type :
Full-time