Technical Product Specialist

ProductTechnicalSpecialistMiddleEast

Location:DubaiTeam:ProductManagementJobType:Full-Time

Joinaglobalhealthtechleadertransformingcaredeliverythroughsmartsafeandscalabledigitalsolutions.

AbouttheRole

-worldclinicalneeds.

Youllworkacrosstheproductlifecyclefromearlydiscoveryandintegrationdesigntogo-livesupportandlong-termoptimizationallwhilemaintainingastrongtechnicalfoundationandcustomer-centricmindset.

Thisisadynamichands-onrolethatblendssoftwaredevelopmentproblem-solvingandsolutiondeliveryinoneofthemostimpactfulsectorsintheworld:healthcare.

WhatYoullDo

ProductDiscovery&Design

• Collaboratewithprojectproductandpre-salesteamstoanalyzecustomerrequirementsanddesigntailoredsolutions.
• Participateincustomerandthird-partyworkshopstoscopeintegrationsreportsmigrationsandothertechnicalcomponents.
• Estimatedevelopmentandconfigurationeffortacrossallphasesoftheproject.

Implementation&Delivery

• Developandtestintegrationsdatamigrationscriptsreportsandconfigurationtoolsusingmoderntechnologies.
• Workinsprintsalongsidetheconfigurationteamtodelivercontractedfunctionality.
• Conductdebuggingandrootcauseanalysisforcomplexissuesduringandafterrelease.
• Workinagile-styledeliverycyclesincollaborationwithconfigurationQAandservicesteamstoensurerapidandreliabledelivery.

Go-Live&Support

• Supportcutoverplanningandon-sitego-liveactivities.
• AssistwithhandoverstotheSupportteamandprovidethird-linesupportwhenneeded.
• EvaluateandestimatechangesintroducedviaChangeControlorproductevolution.

Collaboration&Enablement

• Actasatrustedtechnicaladvisoracrossimplementationsupportandproductteams.
• Mentorteammembersandcontributetocontinuousimprovementofdeliveryworkflows.
• RepresentInterSystemswithprofessionalismatcustomersitesandimplementationpartnerlocationsacrosstheregion.

WhatYouBring

EssentialSkills&Experience

• Proficiencyinsoftwaredevelopmentscriptingortechnicalsolutiondesign.
• Hands-onexperiencewithSQLJavaScriptHTMLandwebtechnologies.
• Stronganalyticalandproblem-solvingabilities;canbreakdowncomplexchallenges.
• Excellentcommunicationandfacilitationskillsfordiverseaudiences.
• Comfortabledesigninganddocumentingtechnicalsolutions.
• Experienceworkingdirectlywithcustomersorexternalstakeholders.

NicetoHave

• ExperiencewithInterSystemstechnologyorhealthcaresystems.
• KnowledgeofHealthInformationExchange(HIE)standardssuchasHL7orFHIR.
• Abilitytoworkindependentlyinambiguoussituationsandtakefullownership.
• Multilingual(EnglishArabicorFrenchhighlydesirable).
• FamiliaritywithGCChealthcareregulationsandenvironments.

WhoYouAre

• Strategicthinkerwithapassionforsolvingmeaningfulproblems.
• Adaptableandcalmunderpressure;thrivesinregulatedenvironmentswheresafetyprecisionandcompliancematter.
• Detail-orientedwithoutlosingsightofthebigpicture.
• Collaborativebynaturewithabiasforactionandlearning.

Qualifications

• UniversitydegreeinComputerScienceEngineeringorequivalentprofessionalexperience.
• Willingnessandabilitytotraveltocustomersites()acrosstheregion.

WhyJoinUs

-criticalsystemsthattouchmillionsofliveseverydayandwedoitinaculturethatvaluesownershipcuriosityandcontinuousimprovement.

Weoffer:

• Aflatandfast-pacedenvironmentwhereyourideasmatter.
• Globalexposureandopportunitiestogrow.
• Achancetoworkontechthatdrivesreal-worldhealthcaretransformation.