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Solution Advisor Expert CX - UAE or KSA

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الوصف الوظيفي

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from. Apply now!

What youll do:

As the Solution Advisor (SA) you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle from identifying opportunities to post-sale customer support. Additionally you will assist customers in expanding their current SAP footprint to maximize value for their organization.

Provide deep solution-specific expertise to support new sales and adoption for key customers

Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.

Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions

Evaluate account qualification criteria to determine further investment in pursuing opportunities

Establish yourself as a thought leader within the account team and fine-tune account strategy

Collaborate with the team in creating overall themes and competitive differentiation

Conduct vigorous dry runs on strategic deals and customer engagements

Transition engagement to implementation partner/ Services teams effectively

Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal

Leverage digital assets throughout the customer engagement including demos presentations and other content

What you bring:

Professional experience with large software/IT organizations preferably in a solution-specific segment

SAP product experience and/or 10 years of relevant solutions/Lines of Business experience

Working knowledge of Cloud Hosted Services and Software as a Service/Platform as a Service models in the Business-to-Business Environment

Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success

Focus on creating compelling storylines and themes for customer interactions

Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions

Passion and energy in all customer interactions

Meet your team:

Customer Advocate: Collaborate to complement solution expertise and support customers

Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement

Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value

SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

Skills youll use:

  • Professional Skills
  • Business Acumen
  • Customer Orientation
  • Establishing Trust
  • Influencing Skills
  • Effective Communication

We are SAP

SAP innovations help more than 400000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with 200 million users and more than 100000 employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP we build breakthroughs together.

Our inclusion promise

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: Americas:or APJ: EMEA:.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:430002 Work Area: Presales Expected Travel: 0 - 30% Career Status: Professional Employment Type: Regular Full Time Additional Locations:


Required Experience:

Unclear Seniority

نوع التوظيف

دوام كامل

نبذة عن الشركة

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