Are you passionate about sales and customer engagement Do you thrive in a fast-paced environment where your ability to identify and qualify leads makes a real impact Join our Inside Sales team and help us drive growth.
As anMarketing Operations Associate your primary focus will be onLead GenerationandLead Qualification. You will play a key role in identifying new business opportunities assessing lead quality and ensuring a smooth handover to our frontline sales team.
Key responsibilities:
CRM Management: Maintain and update leads in
Prospecting: Conduct desktop research to identify new prospects and leverage field team insights
Outbound Engagement: Initiate outbound calls and create new leads
Lead Qualification:
Score and assess leads based on data quality and completeness
Evaluate asset eligibility for upgrades or additional services
Initiate customer conversations to understand needs and gauge interest
Review data qualified lead (DQL) and updating SFDC
Lead Scoring:
Assess data quality & completeness
Identify whether current assets are eligible for upgrade / updating including any recent works
Assess opportunities for additional services
Confirm whether customer has budget authority need & timing (Lead scoring)
Lead Management & Lead Nurturing:
Assign qualified leads to the appropriate sales representatives
Convert leads into opportunities or schedule for future re-engagement
Manage and support campaign execution
Focus Areas: Lifecycle & Modernization (L&M) ; Upgrades Spare Parts; New Maintenance Contracts
What we look for:
Fluent working knowledge of Arabic and English
Previous experience in inside sales telemarketing or other business-related roles is an advantage
Bachelors degree is required but we are open to considering various fields of study
Proficient in MS Office applications (Word Excel PowerPoint Outlook) and internet-based tools
Strong customer empathy and ability to build lasting relationships
Highly adaptable with a strong desire to learn and grow
Excellent communication and active listening skills
Proven ability to multitask prioritize effectively and manage time efficiently
#LI-Hybrid
Required Experience:
IC
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... اعرض المزيد