drjobs VP Area Manager- Liabilities - RM Coverage - Dubai English

VP Area Manager- Liabilities - RM Coverage - Dubai

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الوصف الوظيفي

Job Purpose:

  • Lead the assigned team effectively to meet team objectives/KPIs
  • To ensure recruitment training motivation and retention of assigned staff
  • To track daily sales activity to ensure superior client on boarding experience
  • Ensure strict adherence to all KYC Compliance policies and other processes as stipulated

Key Accountabilities:

  • Balance sheet Growth and Revenue Targets
  • People Management
  • Complaint to regulatory and FAB Risk policies

Job Context:

Financial:

Leading sales force for Business Banking Liabilities and Assets (Unsecured & Secured) products targeted to SME segment. Accomplish set sales and revenue objectives for all Products as per set the business plan.

  • Manage the assigned team to achieve monthly& annual set objectives
  • To maximize cross sell opportunities to ensure higher productivities
  • Maintain Sales Performance MIS on sales performance for review by Area Manager

Customers:

Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by BBG Sales department sales personnel by delivering quality client onboarding experience.

  • Ensure team alignment in order to achieve superior client on boarding experience
  • Understand and resolve customer redressals and take appropriate action if required

Learning & Growth:

Implement People Development and Learning & Development agenda of the department in close coordination with FAB Academy to build a great team and create a winning culture. Lead by example and build strong relationships with all stakeholders. Take accountability for own development and support Learning & growth of all team members by rolling out specific trainings and skill enhancement programs.

  • To ensure recruitment training performance motivation and retention of all assigned sales personnel
  • Provide appropriate refreshers to keep team abreast of market dynamics and competition offerings
  • To build and maintain effective business relationship with all internal departments
  • Coordinate with other departments to ensure processing of applications within prescribed TATs
  • Conduct fair and transparent appraisals to coach counsel motivate sales personnel and manage their career aspirations effectively

Internal Processes:

Ensure implementation of prescribed Sales & Compliance processes as per Banks policies. Implement governance & controls to proactively identify manage and minimize/mitigate potential losses to the franchise

  • Implement Risk Control Assessment RCA process across all areas of BBG
  • Department Selling Client Onboarding Recruitment Training Performance Management Human Resources Fraud Control Operations Client Application & KYC Documentation etc
  • Implementation of all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes
  • Monitor the NPL rate regularly and take remedial action as appropriate whenever required

Frameworks Boundaries & DecisionMaking Authority:

  • Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
  • Authorized to take decisions as per the approved authorization matrix.

#LIMM2


Qualifications :

Education required:

University Degree / MBA / PGDM / Sales diploma or certification preferable.

Experience:

10 to 12 years of experience in Banking or in a Financial Industry at supervisory position.


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

نبذة عن الشركة

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