DescriptionApt Resources is seeking a Senior Microsoft Dynamics 365 CRM Consultant (Sales & Service) for a client in the banking and financial services sector. This fulltime onsite role in Dubai UAE requires an experienced professional to develop customize and optimize Dynamics 365 CRM (Sales & Service modules). The ideal candidate will have strong expertise in JavaScript C# Power Automate and Azure services with a deep understanding of CRM customization and integration within financial institutions.
Key Responsibilities:
- Customize and enhance Dynamics 365 CRM Sales & Service modules using JavaScript C# Plugins and Power Automate.
- Develop and configure Sales Pipeline Lead Scoring Forecasting Quote Management and SLA Management.
- Implement Custom Ribbons Command Bars and UI enhancements for ModelDriven Apps.
- Integrate Dataverse SDK Web APIs OAuth authentication and Azure Functions for seamless system interoperability.
- Optimize Case Management SLA Management and Knowledge Base functionalities within CRM.
- Ensure rolebased security and compliance with financial sector regulations.
- Lead development initiatives and mentor junior developers.
Requirements - 46 years of handson experience with Microsoft Dynamics 365 CRM (Sales & Service modules).
- Expertlevel JavaScript skills with strong proficiency in C# Dataverse SDK and Power Automate workflows.
- Experience integrating Azure services APIs and OAuth authentication into CRM solutions.
- Strong understanding of custom connectors security roles and business process automation.
Preferred Certifications:
- Microsoft Certified: Power Platform Functional Consultant Associate (PL200
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB230
- Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB210
BenefitsThe salary is AED 30000 depending on experience.
Required Experience:
Contract