Telephone Operator

As a Telephone Operator you will be responsible for providing a full range of telephone switchboard duties, and relaying messages. Supports and adheres to the Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities

• Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls in a timely manner.
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers..