Emirati Receptionist Female-Abu Dhabi
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
We are seeking a professional and courteous Emirati receptionist to join our medical center team. The ideal candidate will possess strong communication skills in both Arabic and English have a keen eye for detail and demonstrate a commitment to providing exceptional patient care. This role is vital for ensuring smooth operations within the medical center and delivering a positive experience for patients and visitors.
Responsibilities:
Patient Interaction:
- Greet patients and visitors with a warm and professional demeanor.
- Assist patients with checkin and checkout procedures.
- Provide information about the medical center s services policies and procedures.
- Greet patients and visitors with a warm and professional demeanor.
Appointment Management:
- Schedule reschedule and cancel patient appointments efficiently.
- Manage physician schedules and coordinate appointment times.
- Ensure accurate and timely appointment reminders for patients.
- Schedule reschedule and cancel patient appointments efficiently.
Communication:
- Answer and manage phone calls addressing patient inquiries and directing calls to appropriate staff.
- Communicate effectively in both Arabic and English to accommodate a diverse patient population.
- Answer and manage phone calls addressing patient inquiries and directing calls to appropriate staff.
Administrative Tasks:
- Maintain and update patient records in the electronic health records (EHR) system.
- Handle patient correspondence including mail faxes and emails.
- Perform general office duties such as filing data entry and managing office supplies.
- Maintain and update patient records in the electronic health records (EHR) system.
Insurance and Billing:
- Verify and process patient insurance information and claims.
- Assist with billing inquiries and manage patient account transactions.
- Provide information regarding payment options and financial policies.
- Verify and process patient insurance information and claims.
Referral Coordination:
- Schedule and coordinate patient referrals to specialists and other healthcare providers.
- Ensure all necessary documentation and information are accurately conveyed.
- Schedule and coordinate patient referrals to specialists and other healthcare providers.
Compliance and Confidentiality:
- Adhere to local healthcare regulations including HIPAA and UAE privacy laws.
- Ensure patient confidentiality and secure handling of medical records.
- Adhere to local healthcare regulations including HIPAA and UAE privacy laws.
Office Environment:
- Maintain a clean organized and welcoming reception area.
- Address any patient or visitor concerns promptly and professionally.
- Maintain a clean organized and welcoming reception area.
Qualifications:
- Education: High school diploma or equivalent; relevant certifications or diplomas in office administration or healthcare are a plus.
- Experience: Previous experience 13 years in a medical receptionist or administrative role is preferred.
- Good English Language Skills.
Good Computer Skills.
نوع التوظيف
دوام كامل
