- Welcome guests and ensure efficient friendly and professional service during checkin checkout and throughout their stay;
- Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;
- Provide high standard of service to all hotel guests with your luxury attitude specifically anticipating and proactively attending to guest requests and event/activity bookings;
- CoOrdinate Group arrivals (including welcome) departures and checkins and assist with activities during their stay;
- Ensure professionalism and accuracy with information and billing during arrival and departure.
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Excellent communication interpersonal and time management skills
- A friendly and positive cando attitude who enjoys working in a team
- Previous experience Opera desirable not essential
Remote Work :
No
Employment Type :
Fulltime