The Cluster Senior Sales Manager (Meetings and Venues) is responsible for the delivery of budgeted meetings and venue revenue in Hotel main F&B Outlets ensuring cross selling and maximum penetration is optimized for all hotel revenue streams and to build on the longterm commercial success for the hotels in line with the strategy.
- Create and implement sales strategies to maximize revenue from meetings events and F&B outlets.
- Ensure that all agreed to sales strategies and are fully implemented and achieve assigned revenue targets
- To assist Hotel Manager in cluster commercial lease contracting.
- Build and maintain strong relationships with clients event planners and corporate accounts.
- Conduct market analysis to identify trends opportunities and competition in the meetings and events sector.
- Identify and pursue new business opportunities including corporate events and other gatherings.
- Prepare and present proposals negotiate contracts and ensure compliance with hotel policies.
- Collaborate with the operations team to ensure successful execution of events and guest satisfaction.
- Monitor sales budgets and forecasts ensuring targets are met or exceeded.
- Attend industry events trade shows and networking functions to promote the hotels offerings.
- Train mentor and lead junior sales staff fostering a collaborative and highperformance culture.
- Prepare regular reports on sales performance market trends and client feedback for senior management.
- Develop and implement marketing campaigns to promote the hotels event spaces and F&B offerings including online marketing print materials and social media.
- Gather and analyse customer feedback postevents to improve services and offerings ensuring continuous improvement.
- Work closely with the marketing catering and operations teams to align strategies and ensure seamless service delivery.
- Assist in the development of annual budgets and revenue projections related to meetings and venues.
- Promote and implement sustainable practices within events and F&B services appealing to ecoconscious clients.
- Develop contingency plans for events to handle unforeseen challenges or emergencies effectively.
- Regularly assess competitor offerings and pricing to ensure the hotel remains competitive in the market.
- Build partnerships with local businesses and organizations to generate leads and referral opportunities.
- Organize and host familiarization trips or site visits for potential clients to showcase the hotels facilities and services.
- Implement metrics to track the success of sales strategies and events to inform future planning.
Qualifications :
- Bachelors degree in Hospitality Management Business Administration Marketing or a related field. A Masters degree is a plus.
- Minimum of 57 years of experience in hotel sales specifically in meetings and events with a focus on F&B outlets.
- Strong negotiation and interpersonal skills.
- Excellent communication and presentation abilities.
- Deep understanding of the hotel industry event planning processes and food and beverage operations.
- Sales or hospitality certifications (e.g. CMP CMM) may be advantageous.
- Resultsdriven proactive and adaptable with a strong customer service orientation.
Remote Work :
No
Employment Type :
Fulltime