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Groups Events Coordinator

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1 وظيفة شاغرة
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عدد الوظائف الشاغرة

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الوصف الوظيفي

As a Groups & Events Coordinator you will be responsible for the seamless planning coordination and execution of events and group bookings at Swisstel Al Ghurair. This role demands a proactive detailfocused professional who excels in a dynamic fastpaced environment and consistently goes above and beyond to meet and exceed guest and client expectations.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
    Ability to make a difference in the local community through our Environmental Social and Governance activities.

What you will be doing:

Key Responsibilities:

Event Coordination:

  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Oversee the planning and coordination of group bookings and events including meetings conferences social gatherings and special events.
  • Liaise with clients to understand event requirements and offer solutions to ensure their expectations are met.
  • Create and manage event timelines vendor coordination room setups and other logistical needs.
  • Maintain a strong knowledge of event space availability and floor plans.
  • Ensure smooth execution of events on the day of troubleshooting issues as they arise.

Client Relationship Management:

  • Serve as the main point of contact for clients from the initial inquiry through to the events completion.
  • Build and maintain strong relationships with corporate clients event planners and external suppliers.
  • Ensure excellent communication with clients to understand their needs and ensure total satisfaction with services offered.

Sales and Promotion:

  • Assist in promoting Swisstel Al Ghurairs event venues and services actively selling group room blocks meeting packages and event facilities through telesales.
  • Prepare and send event proposals contracts and quotations in a timely manner.
  • Follow up with clients postevent to gather feedback and explore future event opportunities.

Administrative Tasks:

  • Maintain an organized database of event bookings and contracts.
  • Track event expenses revenue and ensure that billing and invoicing are processed accurately and efficiently.
  • Assist with administrative tasks as required including preparing reports and ensuring compliance with hotel standards.

Collaboration:

  • Work closely with various departments (Food & Beverage Housekeeping Front Office AV etc.) to ensure all event details are clearly communicated and executed.
  • Coordinate with the team to ensure high standards of service delivery for all events.

Qualifications :

  • A diploma or degree in Hospitality Event Management or a related field is preferred.
  • Previous experience in event coordination group sales or a similar hospitality role is preferred.
  • Experience in a luxury hotel environment is a plus.

Skills and Attributes:

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and ability to manage multiple tasks simultaneously.
  • Proficient in MS Office (Word Excel PowerPoint) and event management software (e.g. Opera Onex FutureLog etc.).
  • Fluent in English; knowledge of additional languages is an advantage.
  • Ability to work under pressure and handle stressful situations.

Remote Work :

No

Employment Type :

Fulltime

نوع التوظيف

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
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