AV Field Service Engineer

Duties

• Provide technical support to clients and stakeholders
• Fulfil any service level agreement (SLA), that is in place and to meet the clients' requirements and expectations
• Deliver scheduled preventative maintenance of professional audio-visual equipment on-site
• Implement works on-site relating to the addition to or modification of hardware/software within existing installations as required
• Provide possible solutions to client specific related issues or requests, such as providing recommendations for any additional equipment or solutions as well as directing them to the relevant resource withing the sales & systems integration team