drjobs Service Manager English

Service Manager

صاحب العمل نشط

1 وظيفة شاغرة
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الخبرة drjobs

5سنوات

موقع الوظيفة drjobs

العين - الإمارات

الراتب drjobs

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

We are seeking an experienced and dynamic service manager for our client in Al Ain. The ideal candidate will have a strong background in automotive repair and maintenance excellent leadership skills and a commitment to providing exceptional customer service. As a service manager you will oversee the daytoday operations of the service department ensuring efficient workflow highquality repairs and customer satisfaction.

Key Responsibilities:

  • Department Management:
  • Oversee all operations within the service department including staff management scheduling and workflow.
  • Ensure the department operates efficiently meets performance targets and maintains high standards of service quality.
  • Customer Service:
  • Address customer inquiries and complaints promptly and professionally.
  • Ensure a high level of customer satisfaction by maintaining strong relationships and ensuring all service work meets customer expectations.
  • Staff Supervision:
  • Recruit train and supervise service technicians and support staff.
  • Conduct performance evaluations provide feedback and implement training programs to enhance staff skills.
  • Financial Management:
  • Develop and manage the service department budget including revenue targets expenses and profitability.
  • Monitor financial performance and implement strategies to achieve financial goals.
  • Quality Control:
  • Ensure all service and repair work is performed to the highest standards.
  • Implement and maintain quality control procedures to minimize errors and rework.
  • Inventory Management:
  • Oversee parts inventory ensuring availability of necessary parts while controlling costs.
  • Manage supplier relationships and negotiate contracts as needed.
  • Compliance and Safety:
  • Ensure compliance with all relevant regulations safety standards and company policies.
  • Promote a safe working environment and address any safety concerns promptly.

Qualifications:

  • Proven experience as a service manager or in a similar role within the automotive industry.
  • Strong technical knowledge of automotive repair and maintenance.
  • Excellent leadership and team management skills.
  • Outstanding customer service and communication abilities.
  • Financial acumen with the ability to manage budgets and achieve financial targets.
  • Familiarity with industry regulations and safety standards.
  • Proficient in using service management software and other relevant tools.
  • Strong problemsolving and decisionmaking skills.


Requirements

Education:

  • Bachelors degree in automotive technology business administration or a related field preferred.
  • Certifications or vocational training in automotive service and repair.


Benefits

  • Competitive salary and performancebased incentives.
  • Comprehensive benefits package including health insurance and retirement plans.
  • Opportunities for professional development and career advancement.


نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا