Waiteress - FB Service

About the Job:

An exciting opportunity has arisen for an experienced Waiter/ess to join the F&B Service team in Jumeirah Emirates Towers. Your key responsibilities will include:

• Greet guests with a warm welcome and smile. Escort them to their tables.
• Cater to their requirements by taking food and beverage orders, serving food and beverages to customers and attending to customers' needs.
• Communicating the orders to the kitchen effectively, memorizing the menu and offering recommendations to upsell appetizers, desserts, drinks, etc., in line with Jumeirah standard operating procedure.
• Answer inquiries about food and beverage items on the menu.
• Assist guests by explaining how various menu items are prepared and describing ingredients and cooking methods, where applicable.
• Be aware of allergy information on menu items and inform guests where needed or inquired.
• Inform guests of daily specials or special items/promotions not listed on the menu.
• Check customer identification to ensure they meet alcohol legal age requirements or requirements as per local law.
• Offer food and wine suggestions. Take food and beverage orders accurately including any special requests. Inform the Kitchen as per the request.
• Work with bartenders to fill beverage orders. Work with kitchen staff to process and expedite food orders.
• Deliver and serve food at tables. Use established food handling and serving techniques as per Jumeirah standard.

About you:

• One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
• Fluent in English and an additional international language is a plus.
• Knowledge of Food and Beverage applications: Micros and Sevenrooms.
• Passion for delivering exceptional dining experiences.