Specialist NonMotor Insurance

Employing individuals to manage non-motor renewals, ensuring accurate processing of customer service tasks according to schedules and company policies, to deliver efficient and effective service to customers.

KEY RESPONSIBILITIES

Functional Responsibilities

• Handling Non-motor renewals of Direct and Sales channels

• Speak/write to the sales staff/customer, obtain necessary information and then obtain renewal terms from insurers

• Review the renewal terms received and share with the customer/sales staff

• Meet customer wherever necessary, along with sales staff/manager

• To provide proper and efficient service to the customers

• Process adherence & accuracy

• Developing knowledge to handle various matters of insurance and risk management

People Responsibilities

• Attention to Detail

• Client Focus

• Managing Conflicts

• Problem Solving

KEY INTERNAL AND EXTERNAL INTERACTIONS

Internal

• Sales

• Finance

External

• Customers

• Insurers

EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE

Education/ Qualifications

• Bachelor’s degree

• CII qualifications preferred

Experience

• 2years experience in insurance company or brokerage

Functional Skills & Specific Knowledge

• Good command on MS Office applications