Java Fullstack Lead

Description

Are you customer oriented, driven and emphatic? Is your professional mantra The customer is always right and I m here to help ? Well, then keep scrolling

Working as Customer On-Boarding Manager does precisely what it s title suggests: you work to help and support customers to get the most out of Odyssee Field You take care of the details from the on-boarding stage on, and help the customers implement the Odyssee Field Service solution and get the most benefit out of This is a dynamic role, capable of building trusted relationships with the customers and voicing their requests inside the Odyssee Field Service You speak Dutch, English and

Your TASKS: "Get new customers up & running on Odyssee Field Service"

• You help new customers implementing the Odyssee Field Service solution inside their company, by advising them the best possible set-up corresponding to their current processes and
• You advice existing customers on how to get more out of Odyssee Field Service and continue to grow;
• You now and then give support and advice to the sales team to help them convert a customer, by showing these potential customers the added value of Odyssee Field Service for their business;
• You will help maintain the Odyssee Field Service knowledge base
• You ll listen to customers to ensure that their voices are being heard in the product development decisions Odyssee Field Service makes

WHY we want YOU:

• You have an analytical mindset and can explain things clearly in Dutch, French and ;
• You are a good listener and always looking how the software can best serve the processes of the customer
• You say what you do and do what you You communicate fluidly and are well organized
• You can make a customer smile, even from behind a phone and computer
• You are a true team player, excited about working in an agile Asking for help when necessary is not a problem for
• You have at least a bachelor degree
• Experience or having worked in a Field Service company is an asset
• You have browsed our website before applying and started a Free Trial of Odyssee Field Service (including installing the Odyssee Field Service app), so you know what kind of company we are and what we do;)

WHAT can we offer you:

• A cool and relaxing work environment with a Scale-up mentality
• A unique culture where we are all part of one mission and each person s input matters
• The possibility to grow within the company and to create a career path
• A competitive salary and advantages
• We value opportunities for growth and skill development
• And last but not least, a good work-life balance with a mix of working from the home office, from our office in the center of Brussels, just 500 meters from the South station and on-site at the

WHO is Odyssee Field Service

We are a fast growing SAAS Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly joined the TOP 50 major leagues of SaaS - field service management Our software platform is a 360 field service management solution that offers companies one central hub where they can create, plan, execute and monitor after-sales service orders in real-time, helping them resolve any field service inefficiencies and increase service ;

It s all about optimizing the field service potential of every service As of today, Odyssee Field Service has grown from that Odyssee startup into a diverse and international Scale-up with customers in Europe and the ;

Workplace

Brussels Belgium, 500 meters from the South station (Bruxelles Midi).