IT Executive

System and networking administration

• Provide immediate assistance on all kinds of IT support to users, across the companies, networking, hardware and software, systems and peripherals.
  

• Analyze computer systems to identify and eliminate performance bugs and hardware malfunctions
  

• Liaison with external IT support team to resolve issues in a timely manner in case it can not be resolved in house.
  

• Oversee the maintenance, repair or replacement of computer units or other technological components and assess the viability of repair vs replace
  

• Run quality checks on IT system, back up equipments and programs to ensure optimal and efficient performance
  

• Arrange quotations from different vendors for procuring systems, hardware, softwares for the group of companies
  

• Ensure the security of the organization s IT database by performing backups and updating security protocols and maintaining high security standards.
  

• Install and configure IT systems such as local area networks and wide area networks
  

• Provide advice and recommendations to management on processes and techniques required to improve or enhance overall IT operations in an organization
  

• Maintain and monitor the health and performance of the server systems all the time
  

• Managing and monitoring of the internal and external backups on regular basis
  

Assistance in ZOHO and Work Order Management (server based) Software

• Assist and troubleshoot the transactional level problems or data entry corrections, reported by users, across all companies
  

• Collaborate and coordinate with Zoho Support Team, Zoho Partners, iMAK Support Team (consultant, programmers, developers etc) to implement new processes or fixing of existing modules/processes
  

• Conduct surveys and research to identify areas that require improvement and ways to achieve desired improvement
  

• Learn the workflows, custom functions, blue prints, custom forms, layouts etc of Zoho ecosystem and iMAK software to enable change and improvements.
  

Requirements

Requirement

• BS/MS degree in Computer Science
  

• Experience in networking, system troubleshooting, server maintenance
  

• Knowledge and hands on experience in any of the programming languages, like JavaScript, PHP, Java, SQL is a PLUS
  

• Experience with Zoho products (Zoho CRM, Zoho Creator, etc) is a PLUS
  

Benefits