Attractions Attendant

Responsibilities:

- To become an Attractions Attendant staff should be well-trained by certified trainers of the department in order to deliver the necessary skills for each position.

- Skill levels must be audit ready at all times in order to exceed the highest standards of safety

- To understand and follow all Merlin Safety Standards, Standard Operating Procedures and Emergency Actions Plans in order to have in-depth knowledge of the operational requirements and protocols

- To operate the rides and attractions in accordance with the Standard Operating Procedures in conjunction with the manufacturer's guidelines and recommended operational methods in order to ensure that all Guests are safe on the ride/s while maintaining highest customer service standards

- To exude a friendly, helpful and cheerful attitude while communicating effectively with guests and fellow colleagues

- To completely satisfy each guest by greeting, helping and protecting them while maintaining a professional appearance at all times and maintain overall cleanliness of the park in order to contribute to the success of the organization

- To clean all areas of the rides/attractions, walkways in order to maintain the highest standard of cleanliness and safety

- To report any safety concerns to management in order to maintain the highest standard of guest safety at all times

- To enforce facility rules and provide crowd control in a friendly manner throughout the ride areas as necessary in order to ensure the guest's safety and enjoyable experience

- To maintain a clean environment by picking up garbage inside the park and back of the house, in order to provide sanitary surroundings for our guests and colleagues

- Cooperating with management and following policies and procedure to promote a healthy and safe workplace

- Take reasonable care of their health & safety and individuals around them

- Reporting to work regularly and to notify the management if for any reason are unable to attend duties, according to the attendance policy

- To arrive on time and in full uniform, well groomed to perform daily task

- To perform other related duties that management team requires during daily operations