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Renewal ManagementTrack upcoming renewals using ERP/ CRM tools.Prepare and send renewal quotes.Coordinate with Account Managers or Sales Executives to close renewals in time.Ensure on-time contract renewal to avoid service interruptions.Customer CommunicationServe as the point of contact for basic r...

Job briefWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functio...

PurposeProvides first line support to customers resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technica...

Our last-mile delivery partners are crucial to our service and we work closely with them to make sure deliveries large and small get to where they need to be. As a VAS Specialist youll make sure we have the best relationship possible with our partners. Youll build connections help them put processes...

What you will doThe Sales Executive IR Install will be directly reporting to Senior Sales Manager - IR. You will be based in Dubai and will be part of a team responsible for generating business through New Project Sales and driving the growth of business for Install division segment for Building Te...

We are looking for a dedicated and experienced Junior / Site Engineer to join our team. The ideal candidate will have a strong background in multistorey building construction and the ability to ensure projects are executed smoothly on time and within quality standards.Responsibilities:Supervise dail...

Renewal ManagementTrack upcoming renewals using ERP/ CRM tools.Prepare and send renewal quotes.Coordinate with Account Managers or Sales Executives to close renewals in time.Ensure on-time contract renewal to avoid service interruptions.Customer CommunicationServe as the point of contact for basic r...

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardho...

Scope and Purpose:Ensure all Installation of Equipments with site acceptance test Operator trainings and site support are carried out as per agreed Service Level Agreement with client.As agreed with client plan and provide timely periodic Preventive Maintenance of Systems with 100 per cent completio...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Job Description:Updating of CMDB document on weekly basis in coordination with Sales/LogisticsTechno-commercial Proposals to be created on weekly basisCoordination along with vendors/Distributor/OEMsWarranty tracking through in house or external toolEnsuring smooth revenue flow in conjunction with s...

Design and implement the IT strategy for the company in conjunction of the Delivery Hero strategy from device and license acquisition to networking security and SSO.Define an IT roadmap to allow the company to scale as it grows internationally.Oversee the overall IT budget and provide monthly foreca...

Join our global IT team as a Desktop Support Engineer and become the go-to tech expert in one of our international offices! Were looking for problem-solvers who can deliver world-class on-site support and keep our teams running smoothly across the globe. If youre ready to take your IT career interna...

What you will do:The Refrigeration CAD Specialist supports the iREF Middle East And Africa Design and Engineering team by assisting with developing design documentation related to design supply and build Industrial Refrigeration Systems and iREF equipment project opportunities such as Cold Stores Da...

We are looking to hire a Senior Zoho Developer who has at least 5 years of experience implementing Zoho products and should have handson experience working on Zoho CRM Books and Creator. Key Responsibilities Implementation customization and administration of the suite of Zoho One applicatio...

ABOUT US:Cigna healthcare is a global health service company with roots in the US serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice predictability affordability and through integrated capabilities and connected personalized solut...

infinitex is a leading company in Dubai, UAE, operating in the IT industry. We are currently seeking a dedicated IT Help Desk professional to join our team on a contract this role, you will play a crucial part in providing technical assistance and support to our internal users, ensuring smooth oper...

Our client is a leading IT Solutions provider seeking a highly skilled IT Technician to join their growing technical team in Dubai. The ideal candidate will possess strong hands-on experience in computer hardware assembly system configuration and troubleshooting across multiple operating systems and...

Key role in contract setup & Billing through accounting and financial discipline.Coordinate with other departments to ensure the accuracy of timely invoices and correspond with clients to resolve any billing-related issues.Responsible for creating contracts and invoices keeping meticulous records li...

To create an effective IT Support job description you need to balance technical requirements with the "soft skills" required for high-pressure troubleshooting. Below is a comprehensive template you can adapt for your specific needs.Job Title: IT Support Specialist (Tier 1/2)Location: City State / Re...