وظائف خدمات النزلاء في الإمارات

We are looking for a Lifeguard Supervisor to join our recreation team and ensure the safety and enjoyment of all guests at our aquatic facilities. This role is essential in creating a secure well-managed environment that reflects the spirit of adventure community and authenticity of our retreat.Safe...

The Guest Relations Agent is responsible for delivering exceptional personalized service to guests throughout their stay. This role acts as a key point of contact for VIPs repeat guests and international travelersparticularly Russian or German-speaking guestsensuring their needs are anticipated and...

To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service how to run the operation and personal discipline and grooming.To perform every guest interaction in a friendly and welcoming mannerTo maintain professional telephone etiquette and a perfect...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionJOB SUMMARYResponsible for communicating the concept of Total Quality Management through advising coaching training and facilitating. Position works with direct reports General Managers and other staff to develop and implement quality assurance strategies. The position is responsible for...

Provide excellent guest service including efficient check-in/check-out reservations and a welcoming experienceManage guest inquiries requests and complaints professionally and timelyProcess payments post charges and coordinate with other departments to ensure guest satisfactionMaintain knowledge of...

Greet guests with a friendly welcoming attitude and provide excellent customer service.Monitor the pool area to ensure safety and comfort for all guests.Enforce pool rules and regulations in a courteous manner.Set up and maintain poolside furniture including chairs towels umbrellas and tables.Assist...

SJ Overview: Surbana Jurong Group (SJ Group) is a global multidisciplinary urban infrastructure and managed services consultancy headquartered in Singapore. With over 16000 employees across 120 offices worldwide SJ Group is committed to shaping cities into sustainable and smart environments. Our pre...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

How does your working day look like Prepare all the required activities for the hotel guests according to the Protocol and the Guest Services SOP manual and the cultural characteristics of the SBBU region focusing in providing high quality services and treatment so as to meet and exceed the expectat...

DescriptionJOB SUMMARYResponsible for the management of all aspects of the Front of House functions including Doorman Bellman Bell Captain Concierge Agent Guest Relations Agent Front Desk Agent Matrix Coordinator Club Concierge Club Attendants and Learning Coaches in accordance with hotel standards....

How does your working day look like Maintain a high level of knowledge about 25hours facilities and services as well as Dubai (UAE) and other 25hours properties. To be prepared to answer any guest enquiries and questions.Is a continual source of information offering their assistance to all guests an...

Warmly greet and welcome guests ensuring a smooth and efficient check-in processProvide friendly and professional assistance with guest inquiries requests and concernsManage room assignments guest accounts and billing processes with accuracy and attention to detailCoordinate with other departments t...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

SJ Overview: Surbana Jurong Group (SJ Group) is a global multidisciplinary urban infrastructure and managed services consultancy headquartered in Singapore. With over 16000 employees across 120 offices worldwide SJ Group is committed to shaping cities into sustainable and smart environments. Our pre...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

Assist guests with all inquiries both hotel and non-hotel related  Attend shift briefings to ensure hotel activities and operational requirements are known  Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on thei...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...