وظائف علاقات النزلاء في الإمارات

The Room Attendant is responsible for cleaning and maintaining guest rooms and service areas in a clean orderly and attractive condition. The role ensures guest satisfaction by providing high standards of cleanliness comfort and service in accordance with hotel policies and brand standards.Key Respo...

The Hostess is the first point of contact for guests in the restaurant or dining area. She warmly welcomes guests manages table reservations ensures efficient seating arrangements and supports the restaurant team to provide a smooth and pleasant dining experience.Key Responsibilities:Greet guests co...

A Guest Service Officer (GSO) serves as the first point of contact for hotel guests ensuring a warm welcome efficient check-in/check-out and a memorable overall guest experience. They handle inquiries reservations payments and guest complaints with professionalism and courtesy representing the hotel...

The Butler provides personalized luxury-level guest service and ensures that all guest needs are anticipated and fulfilled efficiently and discreetly. The role involves coordinating with multiple departments to deliver seamless and exceptional hospitality experiences for VIPs suite guests and long-s...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and their team members. Within this the key responsibilities for this position are:Welcome and bid fond farewell to all guests upon...

DescriptionJOB SUMMARYThe Guest Relations Manager is the principle orchestrator and welcoming face of the public space which offers features and services for guests that are uniquely for the brand ultimately fostering guest productivity connectivity and a sense of community. This role activates key...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

DescriptionPOSITION SUMMARYOur jobs arent just about mixing drinks. Instead we want to build an experience that is memorable and unique. Our bartenders have the basics down but are constantly on the look-out for new trends micro-local offerings and guests evolving needs. They are not just a beverage...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

Previous Guest Relations experience in a luxury service environmentWell spoken and attention to the highest grooming standardsEnglish and other European languages are an advantageStrong skills in using Microsoft Office and other systems (Outlook Word Powerpoint Excel Opera Opera Cloud PMS Message bo...

Greet guests upon arrival assist with check-in procedures and provide information about hotel facilities services and local attractions. Act as a point of contact for guests throughout their stay addressing inquiries requests and concerns promptly and courteously. This may include arranging transpo...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

Takes reservations and welcome guests to the outlet.Participates in checking the daily mise en place according to the whole day service requirements.Be familiar with the menus and ongoing promotions in the outlet and provides recommendations to the guests.Carry out other related assignments or tasks...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

DescriptionJOB SUMMARYExhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists...

Job Title: Guest Relations OfficerSalary: 3000 AED per monthJob Type: Full-TimeWe are hiring a customer-focused Guest Relations Officer to enhance the guest experience and resolve any issues promptly.Responsibilities:Welcome guests and provide personalized serviceHandle guest complaints and requests...

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...