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As a Guest Relations Supervisor at Rixos Bab Al Bahr part of the All-Inclusive Collection you will lead the Guest Relations team in delivering exceptional personalized experiences for all guests. You will oversee daily operations mentor team members and ensure that every interaction reflects the bol...

  Main Duties:      AdministrationProvides administrative support to General Manager. Ensures the implementation of hotel policies standards and procedures as they apply to the administrative functions.Types files and upkeeps all private and confidential matters related to the department.Sets up a s...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

Facilitate and present small and large scale activities independently or with other Resort Activities Animators as needed in an  adult environmentAssist in the setup for all facilitated activities and execute duties related to the activities and completion of programs before during and after the fac...

Welcomes and acknowledges each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possibleThanks guests with genuine appreciation and provides a fond farewell.Closely deals with all requests problems and needs of guests staying at Rixos Hotels Egypt an...