وظائف Customer Service Assistant في الإمارات

Responsibilities: - Serve as the main point of contact for all customer inquiries, issues, and requests - Build strong relationships with customers to understand their needs and preferences - Provide timely and effective resolutions to customer concerns and complaints - Coordinate wit المزيد...

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained المزيد...

- خبرة لا تقل عن 2-3 سنوات في نجاح العملاء أو دور إدارة الحساب. سجل حافل في بناء علاقات قوية وتجاوز توقعات العملاء. فهم متعمق لصناعة البيع بالتجزئة (ميزة إضافية!). مهارات ممتازة في التواصل والتعامل مع الآخرين وحل المشكلات. مهارات تحليلية وتفسير بيانات قوية. الكفاءة في برامج CRM والراح المزيد...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner المزيد...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client المزيد...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some المزيد...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To المزيد...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring المزيد...

التعامل بكفاءة ولطف مع المكالمات الهاتفية، وتوفير المعلومات / التوجيهات اللازمة للمتصل وتحويل المكالمات إلى الموظفين المعنيين في المكتب. تأكد من الحفاظ على النظافة والنظافة في منطقة الاستقبال والالتزام بمعايير التدبير المنزلي الأساسية لتمثيل صورة الشركة المناسبة. تأكد من أن جميع المعد المزيد...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round المزيد...

العمل كنقطة اتصال أساسية للعملاء، ومعالجة الاستفسارات والمخاوف والتعليقات بسرعة ومهنية. مساعدة العملاء في فهم الخدمات التي تقدمها الخادمة الوافدة مركز تدبير، بما في ذلك برنامج تدبير، ومعايير الأهلية، وعملية التقديم. قم بتوجيه العملاء خلال إجراءات التوثيق والتطبيق، مما يضمن الدقة والام المزيد...

خبرة سابقة في بيئة مركز الاتصال كقائد للجودة لمدة لا تقل عن عامين، مع التركيز على ضمان الجودة ومراقبتها قم بزيادة أهداف الإنتاجية وتعظيمها من خلال قيادة مؤشرات الأداء الرئيسية للبيع بالتجزئة وأساسيات التشغيل العمل بفعالية مع فرق مركز الاتصال والمشرفين والمديرين لتنفيذ مبادرات الجودة و المزيد...

Benefits of being a Customer Support Advisor: Hourly salary: £11.48. 28 days of vacation. Full-time - 40 hour rotational shift pattern - Monday - Sunday between 9am - 12 midnight. Substantial staff discounts on O2 UK, AXA Insurance and more! Substantial staff benefits a المزيد...

What you get to do: • Develop a strong understanding of the customer's business including payment strategy across all product platforms. • Paymentology prides itself on being quick and agile, so we'll look to you to ensure that client requests are immediately acknowledged and resolved المزيد...

Actively engaging in new business development opportunities by cold calling, prospecting and generating new leads.Coordinate with the tariffs and pricing section to request price adjustments based on market price elasticity to ensure continued patronage.Provide performance appraisal f المزيد...

You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power get المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Desde Walters People, estamos gestionando un proceso de selección para una multinacional del sector logístico, con oficinas en Vigo, que busca incorporar en plantilla un perfil de Reefer Customer Operations con experiencia en la gestión de equipos y de operaciones المزيد...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strateg المزيد...

Desired Characteristics Strong and effective verbal and written communication skills Strong user IT skills. Excel/working with data is an advantage. Good written and verbal communication Comfortable with change, working under pressure, prioritizing, and delivering against dead المزيد...