وظائف Customer Experience Cx في الإمارات

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant المزيد...

RESPONSIBILITIES Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, and represent them. Provides the most effective method of service delivery by analyzing trends and common themes across customers. Crea المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: A focused customer obsessesion that enables Amazon to understand PanMENA customers and shape a stronger product to meet their needs. This role is expected to play a significant role in Amazon MENA’s pursuit to create best-in-class customer experience across 3 المزيد...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr المزيد...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on المزيد...

Responsibilities : Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative. Responsible for Hit Rates targets Close interact المزيد...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and المزيد...

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est المزيد...

Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E المزيد...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant المزيد...

Responsibilities: Consulting with management and software developers to determine software solution requirements. Evaluating software solutions and system performance, as well as supervising the software development team. Demonstrating patience and using effective explanations wh المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention. Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development. المزيد...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative. Responsible for Hit Rates targets Close interacti المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or المزيد...