وظائف Customer Experience Agent في الإمارات

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and المزيد...

Responsibilities: Customer and Industry Expertise: act as a thought leader with deep coaching and industry expertise related to our customers. Coach teams to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right me المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro المزيد...

Responsibilities: Answers all external calls in the respective standard and manner Assist the reservations request of our guests, business partners and internal clients Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled p المزيد...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que المزيد...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk المزيد...

Responding promptly to customer enquiries, channeling Service requests to different functions within the company and ensuring a complete follow through of the requests till the closure Managing Customer interaction Service Levels through Voice (Phone), Email, Chat, and other multi-c المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible r المزيد...

Reporting to the Central Reservations Manager, responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System En المزيد...

Act as an ambassador for guests at our venue Help resolve any issues or complaints Train employees in customer service Create and enforce employee practices and policies Assist with PR outreach or grassroots marketing projects Complete data entry tasks

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their المزيد...

- Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Ke المزيد...

Responsibilities: Developing the HR agenda. Developing HR strategies, policies, and practices. Improving and monitoring employee productivity. Structuring compensation and benefit packages. Managing staff wellness initiatives. Improving relations between staff and employers. المزيد...