وظائف Call Centre Executive في الإمارات

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ المزيد...

Handle inbound and outbound customer calls, delivering excellent service and resolving inquiries, concerns, and issues in a professional and timely manner. Provide support to users with account-related matters, billing inquiries, technical troubleshooting, and general product informat المزيد...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: 1. Handle inbound and outbound customer calls in a professional and courteous manner. 2. Provide information about products or services to customers. 3. Resolve customer complaints and issues in a timely and efficient manner. 4. Maintain accurate records of customer المزيد...

Answering incoming customer calls and responding to customer inquiries Troubleshooting customer issues and providing technical support Providing excellent customer service and maintaining a positive customer experience Documenting customer interactions and updating customer reco المزيد...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. المزيد...

 تنفيذ خطة الرعاية بالشراكة مع المريض والأسرة وأعضاء فريق الرعاية الصحية في الوقت المناسب باستخدام التدخلات والعلاجات القائمة على الأدلة والمحددة لاحتياجات المريض.  إجراء العلاجات والإجراءات وفقًا للمبادئ التوجيهية والبروتوكولات الإجرائية المعمول بها.  إدارة الأدوية وفقًا لسياسات المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintainin المزيد...

Must Haves Minimum of 2 years of outbound call center or telemarketing experience. Proven track record of successfully meeting sales quotas, preferably over the phone. Ability to work independently with minimal supervision. Demonstrated commitment to longevity in the position M المزيد...

JOB RESPONSIBILITIES Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i المزيد...

The Opportunity We are seeking a highly skilled and experienced AWS Cloud Architect to join our The primary focus of this role will be to lead the modernization of our current applications and systems to the cloud, leveraging the latest technologies and best As an AWS Cloud Archit المزيد...

About the job Job Title: Trainer Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their b المزيد...

Responsibilities / Duties /Functions Tasks Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed. Ensuring that all properties viewed are on housing itineraries prepared by Move One's preferred real estate agent vendors Discussing and co المزيد...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi المزيد...

Note: Previous Applicants need not apply. The PHP Software Engineer Laravel Specialist is responsible for developing and maintaining highquality web applications using PHP and Laravel framework. They must have a strong understanding of software development principles and be proficien المزيد...

You will be supporting in ensuring all work orders are completed on site as per standards via the system and operate and maintain an effective filing system for the department Serco delivers essential public services to customers in UAE on behalf of governments, semi-governments a المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

Maintaining records on installation, repair, and equipment replacements. Identifying telecommunication needs. Researching developments in telecommunication technology. Consulting vendors and sales departments on new products and upgrades. Developing telecommunication policies.