وظائف Airline Customer Contact Centre Agent في الإمارات

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered gue المزيد...

RoleProject Manager (BilingualEnglish & Arabic)Role TypeOutsourced Full Time OnSite Long TermClient ProfileGovernment EntityLocationDubai UAEBenefits: Visa or Work permit (if own visa) medical insurance yearly vacation ticket and end of service benefit (gratuity) for self only.Job المزيد...

Job Title: Travel AgentLocation: Al Ain UAE (Onsite)Job Type: FulltimeSalary: AEDper monthExperience Required: Freshers or ExperiencedAge: 25 40 years oldGender: Female onlyVisa Requirement: Must have own visa (Father/Husband/Mother sponsorship)Languages: English Hindi Bengali Punjab المزيد...

JOB PURPOSE: To lead the Customer Care Unit (CCU) team that has the responsibilities for resolving customer register requests/Emails in a timely manner with utmost focus on customer satisfaction and experience thus building customer loyalty.KEY ACCOUNTABILITIES: Units Supervision المزيد...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s المزيد...

To lead Project handling of Contact Center by raising IT requirements design new processes and features within the CRM and IVR channel. To provide efficient solutions to increase Productivity First Call Resolution and increase Net Promoter Score. Service migration to selfselfservice c المزيد...

JOB PURPOSE: To serve customers by providing product and service information; resolving product and service problems.To ensure and maintain immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better cu المزيد...

الأدوار والمسؤوليات الإنجليزية والعربية - جيد في الكتابة والتحدث يجب أن يكون لديه خبرة تتراوح من 2 إلى 4 سنوات في مركز الاتصال القسم الثاني: المسؤوليات الرئيسية التعامل مع جميع المكالمات والتعامل بكفاءة مع جميع العملاء المنزعجين أو الصعبين. إدارة جميع المشكلات والتوصية بحل فعال في المزيد...