Airline Customer Contact Centre Agent Jobs in UAE

Promote and sell Etisalat plans tailored to businesses institutions government entities and Emirati customers. Provide detailed information about plan features benefits and pricing to potential clients. Identify opportunities to enhance revenue through upselling and c More...

Join our dynamic team as a Guest Service Centre Agent in Dubai United Arab Emirates! Were looking for an enthusiastic and customer-focused professional to be the first point of contact for our valued guests ensuring their experience is nothing short of exceptional.Welcome and acknowle More...

The Customer Service Agent acts as the first point of contact for guests addressing inquiries managing complaints and gathering feedback to ensure guest satisfaction. This role plays a crucial part in maintaining the zoo s reputation on review platforms and improving service based o More...

Must be Fluent in English and MandarinAssist clients worldwide through live supportAnswer emails assisting with the opening of client accounts amending existing accounts maintaining client records and liaising with appropriate departmentsImpeccable telephone etiquette and managem More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

RoleProject Manager (BilingualEnglish & Arabic)Role TypeOutsourced Full Time OnSite Long TermClient ProfileGovernment EntityLocationDubai UAEBenefits: Visa or Work permit (if own visa) medical insurance yearly vacation ticket and end of service benefit (gratuity) for self only.Job More...

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate an More...

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day More...

JOB PURPOSE: To lead the Customer Care Unit (CCU) team that has the responsibilities for resolving customer register requests/Emails in a timely manner with utmost focus on customer satisfaction and experience thus building customer loyalty.KEY ACCOUNTABILITIES: Units Supervision More...