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To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product PBX System including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara pro...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account upon completion of their stay...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests personal and tr...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their comfort and satis...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Previous Guest Relations experience in a luxury service environmentWell spoken and attention to the highest grooming standardsEnglish and other European languages are an advantageStrong skills in using Microsoft Office and other systems (Outlook Word Powerpoint Excel Opera Opera Cloud PMS Message bo...

 Job Summary:We are looking for a customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls provide excellent customer service resolve inquiries and ensure customer satisfaction. If you have strong communication skills a problem-solving mindset a...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and their team members.   Within this the key responsibilities for this position are:Planning and Or...

Portfolio Program & Project Management includes roles focused on delivering organizational projects/programs. Responsibilties include: developing program/project management best practices/templates; monitoring dependencies across multiple inter-related projects; gathering and reporting consolidated...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantHighlight import...

What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA h...

DescriptionPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels we want that impression to be memorable. The same goes for departures. When guests leave we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire s...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Job Summary Our client is seeking a talented individuals to join our team in the UAE. We have two exciting opportunities available: Guest Service Agent (Arabic Speaker): - Provide exceptional guest service to our...

We are looking for a UAE National Call Centre Agent to join our dynamic Automotive Division where you will be the first point of contact for customer inquiries service bookings and product support. Your mission is to deliver a seamless professional customer experience that builds loyalty and trust.T...