Voice Agent Jobs in UAE

Responsible for the installation, programming, and maintenance of various phone systems such as Panasonic, Mitel, and Avaya PBX systems, including Hosted IP systems, along with ociated equipment like voicemail, facsimile terminals, and paging/intercom systems. Sed in installing, repai More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all p More...

Roles & Responsibilities Company Description Every Novotel is a destination in itself. The natural and intuitive modern design gives our hotels a relaxed but lively atmosphere, making each area the perfect spot for guests and locals to have a drink, a bite to eat, work, play or just More...

Employee benefit card offering discounted rates at Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. More...

Roles and responsibilities First impressions are everything! As a Guest Service Centre Agent / CID Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What You Will Be Doing Take More...

Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra lan More...

Roles and responsibilities Responding to guest inquiries via phone, email, or in-person, providing information about hotel services and local attractions. Assisting with reservations, cancellations, and changes to guest bookings. Coordinating with other departments to fulfill guest r More...

To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation. To be completely familiar with the hotel procedures, policies and standa More...

You will represent the Front Office Department in a professional and courteous manner at all times with all guests & colleague interactions. You will perform the shift checklist to ensure accuracy of all aspect of shifts. You'll report to the Front Office Manager and will pla More...

Roles and responsibilities A Guest Service Agent (GSA), also known as a Front Desk Agent in many settings, is a key position in the hospitality industry responsible for providing exceptional customer service to guests at hotels, resorts, and other accommodation establishments. They a More...

Roles and responsibilities To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests receive a warm welcome and tha More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during yo More...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system Monitors all calls that are in queue and answers appropriately. Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and e More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Roles and responsibilities Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new co More...

An opportunity has arisen for a Sales Agent to join our team in Room Dining at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Personalize guest interactions by addressing them by name and demonstrating cultural awareness of Arabic etiquette. Efficient More...

As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dyn More...