Service Quality Jobs in Ras Al Khaimah

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Waiter/sYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm personal attention and knowledge of our outstanding offerings make guests feel unique and valued.What is in it for you:Employee benefit card offeri More...

regard to achieving customer satisfaction. Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Respond to all guest reservation requests and execute prompt, courteous and accura More...

Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business Develop and maintain customer accounts to drive business into the hotel and to increase market/customer More...

Improve project process by developing and implementing cost structure then manage jobspecific code of accounts for WBS approvals.Manage treasury open several new accounts establish new procedures and controls monitor daily activity.Prepare monthly writeups reports for the cost perform More...

To ensure a smooth administration of the Engineering department to the standard required by the Hotel. To provide a courteous, professional, efficient and flexible service at all times, following the hotel standards of performance, by e-mail, phone or in person. To coordinate all More...

What you will be doing:Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat businessDevelop and maintain customer accounts to drive business into the hotel and to i More...

Operational Management:Oversee daily operations of the sports club including facilities equipment and staff.Ensure the facility is clean wellmaintained and compliant with health and safety regulations.Manage the scheduling of facility usage and maintain equipment.Staff Supervision:Rec More...

Responsible for performing routine building maintenance tasks and daily visual inspections on major data center equipment. Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions. Repair and maintenance work on a More...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest pe More...

Communicates the processes to follow in terms of booking quality and correct data input into the PMS, towards the reservation and front office team Drive Market Share and Revenue Performance through proper pricing and mix management. Develop overall pricing strategy to include all More...

Ensures all work follows safe work practices and procedures Responds immediately to all work requests which concern Health and SafetyResponds to guest requests promptly in a professional and courteous mannerOperates maintains and repairs all audio visual lighting and related equi More...

To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hote More...

In charge of tidying and cleaning the pool beach and common areas every day in line with applicable hotel standards and procedures and the rules of safety and hygiene.To keep all equipment clean tidy and well maintained including proper and secure storage.To have a complete understand More...

As a Pool & Beach Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Pool & Beach Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted gui More...

Reporting to the Director of Revenue the Revenue Analyst is responsible to support the hotel Commercial Strategy team with reporting and data analysis. The role supports the DR in their efforts to improve and maintain data quality efforts in all areas of revenue reporting. The role al More...

To ensure the efficient running of the night operations in the hotel. To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport More...

Do flower arrangements for public area, guestrooms, outlets, banquet functions and all areas of the hotel Fulfil guests' and customer’s flower order and arrangement needs. Fulfil guests’ special occasion’s decoration requests like birthdays, anniversary and e More...

To provide accurate and complete financial and management reports on a timely and accurate basis to hotel management, corporate office and owners in accordance with the company and ownership reporting requirements and policy. In addition, the Director of Finance is responsible for r More...

Main Duties: Analysis local market trends and competitor activity to identify business leads.Implements sales action plans related to market areas.Develop customer accounts and travel within the local area to drive business to increase market/customer share in all revenue streams.Nego More...