Service Quality Jobs in Dubai

10+ years of experience in senior leadership roles within customer experience, service quality, risk management, or process improvement, preferably in the banking or financial services industry. Proven track record of driving customer-centric initiatives and implementing successful More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage business targets based on the delivery and service strategies and plans, monitor the execution, and ensure the achievement of business targets. Implement cyber security and privacy protection measures and requirements in the service domain of the company, assess business ris More...

Supervise and lead a team of home service trainers, quality executives, and specialists Foster a culture of continuous improvement and high-quality service delivery Provide mentorship, guidance, and professional development opportunities for team members Develop and implement qua More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy. Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed. Provide accurate and timely informa More...

Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued. Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic. Att More...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on as More...

Explain in depth policy information, educating consumers on products that best suited their needs. To develop a relationship with each client with the goal of creating lifelong customers, providing excellent customer service, and answering questions. Reviewed policy profile to ens More...

Job Title: Customer Service Executive Freight Forwarding Job Description:We are seeking a highly motivated and skilled Customer Service Executive to join our team in the freight forwarding industry. The ideal candidate will be responsible for managing customer inquiries obtaining rat More...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the More...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the More...

Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued. Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic. Att More...

About the job Job Title: Sr. Quality Evaluator - SPA/ ENG/FRN Job Description The Sr. Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy More...

Job Description Document Review (Vendor-ITP/WPS/Procedures/Other Misc. Docs) & submission to client/vendor. Technical Clarifications for various queries. Inspection Arrangement at vendor facility for the vendor supplied items. Generation of inspection notifications to clie More...

Support the analysis of quality and food safety standards and implement continuous improvements. Implement the internal quality and hygiene procedures. Maintain all documents related to hygiene procedures to ensure quality. Research and maintain a record of all food safety develo More...

The Quality Engineer provides quality assurance of the civil works for all the project’s scope by physical inspection. The aim of these inspections is to ensure that the work is carried out in accordance with all specifications, standards and codes applicable. If deficiencies ar More...

About the job Job Description Wood Colombia está en búsqueda de profesional en Administración de empresas, Ingeniería industrial o afines, Bilingüe con 1 año de experiencia para apoyar la gestión de indicadores y bases de datos del area More...

About the job Reimagine your career Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, More...