Service Level Jobs in Abu Dhabi

DescriptionResponsibilities Lead and support a team of Senior Technical Support Analysts and Field Technicians to deliver high levels of service excellence. Supervise and coordinate the activities of Field Technicians ensuring timely responses to onsite support needs and efficient issue resolution....

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

DescriptionRole : Senior Risk Solution Delivery ManagerLocation : Abu DhabiRole Purpose:Responsible for planning organizing and directing the completion of specific projects for an organization while ensuring these projects are on time on budget and within scope.Work with cross-functional teams to d...

DescriptionRole : Fraud Monitoring Analyst (Outsource)Location : Abu Dhabi Role Purpose: Monitoring and reporting of transactions risk aspects from Issuer/E-Channels point of view. Job involves transaction activity review fraud detection and liaison with concerned departments/cardholders/Merchants...

To lead/supervise individual development and value creation internal audit engagements as part of the total internal audit plan in order to contribute to providing reasonable assurance that Masdars internal controls promote efficiency effectiveness and reduce the risk of loss as well as help ensure...

Enhance the Investment Advisory business value proposition and actively promoting the business development in the UAE GCC MENA and international jurisdictions.Direct contribution and commitment to the growth of the advisory business financial budget AUM targets business key performances indicators i...

The Senior Pre-Sales consultant is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and ser...

Job Purpose:SME & Mid-Market Companies play a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected SMEs will increasingly become international and that FAB is be...

Position Overview :The Key Account excitative responsible for identifying developing and maintaining strategic business relationships with high-value clients ensuring profitable growth and strong brand representation.The role focuses on long-term partnerships contract management and profitability op...

Job Purpose:SME & Mid-Market Companies play a significant role in driving the economic health of the UAE and specifically Dubai market and represent the majority of business in the economy. As the world continues to become more connected SMEs will increasingly become international and that FAB is be...

Date Posted:Country: United Arab EmiratesLocation: 3rd Floor Office# 304 Al Montazah Tower Khalidiya Street Al Bateen W10 Abu Dhabi P.O Box 3467Role Overview:The role holder is responsible for carrying out service field activities (preventive maintenance call back attendance planned/un planned repai...

To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.Key AccountabilitiesFollow all relevant departmental policies processes standard operating procedures and in...

Key Accountabilities:Generic Accountability:Relationship management:Acquiring NTB high value clients and to enhance from existing high value relationships to increase liability book of bank and increase revenueStrong engagement with clients to understand and improve their banking services.Understand...

To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.Key AccountabilitiesFollow all relevant departmental policies processes standard operating procedures and in...

DescriptionRole : Fraud Monitoring Analyst (UAE National)Location : Abu DhabiRole Purpose:Monitoring and reporting of transactions risk aspects from Issuer/acquirer/E-Channels point of view. Job involves transaction activity review fraud detection and liaison with concerned departments/cardholders/M...

Job PurposeComplete Business Banking cash and trade channel setups as a Maker in electronic systems i.e. Fab Online iBanking etc.Ensure high quality and efficient processing of new and maintenance requests in bank systems at minimal errors (firsttimeright setup).Setup and maintain electronic filing...

Job DescriptionTo support Relationship Management Teams by providing Counter client services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.Key AccountabilitiesFollow all relevant departmental policies processes standard operating...

Job purpose:To manage the portfolio of all operational clean energy assets in the Europe region to deliver the business cases and to maximize value by ways of financial engineering operational enhancements relationship management and strategic exits while practising best-in-class governance and adhe...

Location: Abu Dhabi UAEIndustry: Warehouse / Fulfilment / Logistics / Industrial LeasingCompany: Solar Equipment Distribution Company (Expanding Warehouse Operations)Job Overview:We are a leading solar equipment distribution company in Dubai expanding our operations with a new warehouse facility in...

Generic AccountabilityRelationship management:Acquiring NTB high value clients and to enhance from existing high value relationships to increase liability book of bank and increase revenueStrong engagement with clients to understand and improve their banking services.Understand clients requirement t...