Service Level Jobs in Abu Dhabi

JOB PURPOSE: Director within the Loan Capital Markets team focused on originating and executing primary corporate loans transactions with IB&M/WBG/PCG clients of the Bank.  He / She shall work closely with relationship managers in Coverage as well as other internal stakeholde More...

JOB PURPOSE: Director role within the REF team with the purpose to assist and support in the origination and execution of Real Estate Finance transactions for the Institutional Corporate & Privileged Client Group customer base of the Bank and to support the real estate transa More...

JOB PURPOSE: The role holder is responsible:For assessing the quality of performance of BDU First Abu Dhabi Bank (FAB) and Dubai First (DF) agents dealing with existing and potential customers.For the workflow which includes analytical procedure for Quality Assurance (QA) in the calls More...

JOB PURPOSE: This role is primarily responsible for attending and resolving customer queries with high degree of efficiency thereby enhancing customers experience with FAB.  Deliver timely service to internal and external customers in adherence to the policies and procedures.KEY More...

JOB PURPOSE: To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.KEY ACCOUNTABILITIES: Follow all relevant departmental policies processes standa More...

DescriptionRole : Customer Service Officer (Outsource)Location : Abu DhabiRole Purpose:1- Attend tenants (private and from government entities) in order to facilitate in issuing new leases renewing of existing leases termination of leases issuance of Tawtheeq (Municipality) contracts More...

The OpportunityOnce in a while a role emerges with the potential to transform your career trajectorythis could be that very opportunity. If you are a results-driven self-motivated and experienced sales leader we invite you to join us as a Senior Manager Client Partners and lead a dyna More...

DescriptionRole: Sales Coordination Location: Retail Banking DivisionRole Purpose:To provide full coordination to managing processes ensuring streamlined workflows and alignment on service delivery administrative and analysis support to the unit in the processing of MIS and ena More...

DescriptionRole : AML Alert ManagerLocation : Abu DhabiRole Purpose:The AML Alerts Manager is responsible for the implementation of the Group-wide (including branches subsidiaries and ADIB Sudan Iraq and Qatar) AML/CFT Program and Provide Subject Matter Expertise (SME) advice guidance More...

DescriptionPosition: Senior Product Manager Location: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy.The BD will implement strategy through the management of product financials parameters proc More...

Enhance the Investment Advisory business value proposition and actively promoting the business development in the UAE GCC MENA and international jurisdictions.Direct contribution and commitment to the growth of the advisory business financial budget AUM targets business key performanc More...

Perform back office tasks such as account maintenance/account opening for Retail ELITE & GPB  (Islamic & Conventional ) segment & SME for Islamic segment /NHL and CCQ data entry etc as per the process and guidelines provided by the Operation & WAH Centre Leadershi More...

Roles and Responsibilities Provide functional support on SAP S/4HANA Enterprise Asset Management (EAM) including integration with Finance Logistics and Project Systems modules. Conduct business analysis and facilitate workshops to define and document endtoend business processes. More...

Job DescriptionPWM Contract OpportunityLocation: UAE DubaiObjectives Post award EndtoEnd management of equipment / packages orders for PF Project deliveries including related instrumentation free issue items & Ship loose items Spare parts & Services (Inspection FAT & com More...

The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the daytoday transactions with respect to limit encoding & control. Further he/she is responsible for ensuring that the team complies with the approved terms and adh More...

Job DescriptionJob PurposeTo effectively plan and control the Aircraft stores and materials inventory in order to achieve the desired service levels with optimum stock level. To analyze and improve current inventory systems parameters models and processes to continuously enhancement t More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

DescriptionResponsibilities Lead and support a team of Senior Technical Support Analysts and Field Technicians to deliver high levels of service excellence. Supervise and coordinate the activities of Field Technicians ensuring timely responses to onsite support needs and efficient iss More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

JOB PURPOSEThe selected candidate will report into VP Tech GRC and lead efforts to:Provide advisory services to Enterprise Architecture Infrastructure and Workplace Services teams with regards to best practices compliance requirements and risk mitigation controls;monitor and report on More...