Service Desk Specialist Jobs in Dubai
Service Desk Specialist Jobs in Dubai
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Responsibilities Plan, develop and execute the offline customer acquisition strategy for Noon food Deploy successful marketing campaigns and own their implementation from ideation to execution Build strategic relationships and partner with key industry players, agencies and vendors More...
Responsibilities: Identify valuable data sources and automate collection processes in collaboration with relevant IT teams. Act as a thought leader for cutting edge technology topics. Clearly explain what the data and results indicate and how it can be utilized to support the GIA o More...
Responsibilities : Identify opportunities for growth and new business Build strong relationships with key contacts from media agencies, maintaining a high level of contact via the telephone, email and meetings. Adapt unique and relevant sales presentations & proposals to each s More...
Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...
Responsibilities: Develop and implement a communication strategy that includes media outreach and social media content creation. Research and write press releases, and content for the company website, infographics, blogs, and newsletters. Acquire and maintain a detailed knowledge More...
Responsibilities: Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queri More...
Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro More...
Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me More...
Responsibilities: Developing social media content plans that are consistent with the company’s brand identity. Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promotin More...
Responsibilities: Writing, editing and proofreading content. Managing a content team consisting of writers, graphic designers, videographers, etc. Formulating a cross-platform content strategy. Brainstorm with team members to develop new ideas. Build a following on social media More...
Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sal More...
Responsibilities: Developing social media content plans that are consistent with the company’s brand identity. Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promotin More...
Responsibilities: Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queri More...
Responsibilities: Develop Data privacy and security framework and governing processes in-line with local and international regulations applicable to DP World (e.g., UAE Personal Data Protection Law, GDPR, etc.) and best practices. Act as an ambassador for DP World at all times when More...
Responsibilities: Confirm vendor controls and advise remediation activities. Prioritize, log, report all events, progress, and challenges regularly to higher management. Overseeing the design and implementation of the Vendor risk assessment program and liaising with outside vendors/ More...
Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss More...
Front Desk
Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...
Responsibilities: Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with thei More...
Service Quality Inspector
Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and More...
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