Service Desk Jobs in UAE

Roles and responsibilities Main Responsibilities Plan and supervise the day-to-day operations of the reception section which are related to the arrival and departure of guests, including room sales, the room assignments of VIPs, Groups, and Crews, and room registrations. Coordi More...

Job Description Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and ackn More...

Job Description To anticipate all guest needs and handle all guest inquiries To oversee the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and b More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

Responsibilities Greet and welcome all guests and visitors with a friendly and professional demeanor. Answer incoming telephone calls and direct them appropriately. Maintain a clean and organized front desk area, ensuring that it is well-stocked with necessary supplies. Sched More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

Responsibilities: Greet and welcome visitors in a warm and courteous manner Answer phone calls, take messages, and redirect calls as necessary Maintain a tidy and organized reception area Assist with administrative tasks such as data entry, filing, and scheduling appointments Han More...

About Us At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own se More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Roles and responsibilities An opportunity has arisen for a Front Desk Manager to join the Front Office Team in Jumeirah Al Qasr. The main duties and responsibilities of this role are: Operational: Ensure that all services offered in the Front Desk are always available and are carr More...

Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager perform all duties connected with arriving and inhouse guests ensure that all our regular and VIP guests receive high quality personalized service an Engaging Dynamic Guest Experie More...

Welcomes and registers hotel guests, explaining the accommodations and elishing credit or od of payment Checks guest out of the hotel, preparing and explaining the bill Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special More...

Roles and responsibilities Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards. Accommodate special requests More...

Job Description The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to quickly learn how to process applications while following USDA guidelines, effectively and compassionately communicate More...

Desired Skills and Experience: 2-3+ years with troubleshooting web-based applications Proven expertise with positive customer service, communication, and problem solving skills Versed in MS Office products Must work Eastern Time hours Nice to Have Skills and Experience E More...

Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager perform all duties connected with arriving and inhouse guests ensure that all our regular and VIP guests receive high quality personalized service an Engaging Dynamic Guest Experie More...

Responsibilities:Effective and efficient management of rental agreements utilising the current Syrinx ERP system.Effective and efficient handling of customer enquiries.Effective purchasing from third party suppliers such as transport and fuel etc. and completion of LPOs for the same.C More...

Handling of overall ITAM policies and procedures Maintaining the inventory tracking system and processes Maintaining updated records of all relevant contracts Vendor database management and reporting Supervise Onsite Physical Verification of IT Assets Liaising with Service Desk More...