Senior Customer Success Manager Jobs in Dubai

University degree in Computer Science, Business Administration or Aviation field, Masters a plus. Minimum of 3 years of experience in Digital Aviation/Airport Operations. Minimum of 5 experience in Customer Success Management or Consulting within a Digital Solutions or Technology More...

Role descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing bu More...

Roles and responsibilities Our client is looking for a Customer Success Manager to be based in Dubai, UAE. Customer Success Managers (CSM) are critical in protecting daily and monthly service fees levels and growing revenue for existing customer relationships with individual prop More...

Role descriptionA Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing bu More...

Focal point for customer’s freight shipping requests within the industrial sector. Assist customers on status of their shipment, outstanding shipments or tracking. Manage end to end shipment life cycle liaising with all internal and external stakeholders Proactively informs More...

Job Description Build and maintain strong relationships with customers to ensure their success and satisfaction Onboard new clients guiding them through the implementation process and providing training Monitor customer usage and engagement with the product to identify opportunitie More...

Responsibilities Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other acco More...

Roles and responsibilities 1. Customer Relationship Management Account Management: Building and maintaining strong relationships with key clients or customers. Customer Retention: Ensuring customers remain satisfied with services/products and minimizing churn. Personalized Servi More...

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Roles and responsibilities Support the financial evaluation of new products or service concepts put forward by the Revenue Management function, through cost/ benefit analysis and financial scenario modelling, in order to provide visibility on expected levels of profitability. To a More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

We are seeking a dynamic and resultsdriven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that e More...

Roles and responsibilities The Marketing Manager leads the marketing strategy for the Retail Discount business, focusing on brand building, customer growth, and value-driven marketing campaigns. They shape the brand's voice in a competitive market using digital marketing, traditi More...

Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of custo More...

Scheduling and assigning crews. Providing daily administrative and reception support within the office. Managing, maintaining and controlling office supplies, equipment, and personal protective equipment (PPE). Gathering and preparing vendor invoices for processing. Reviewing ex More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Roles and responsibilities As Marketing Manager, you'll take the lead on brand awareness, customer engagement, and revenue growth through strategic marketing campaigns across digital, print, and event channels. You’ll manage a marketing budget of over AED 500k, oversee end- More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...