Senior Customer Service Representative Jobs in Dubai

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

Responsibilities: Create a well-informed cloud strategy and manage the adaption process. Regularly evaluate cloud applications, hardware, and software. Develop and organize cloud systems. Work closely with IT security to monitor the company's cloud privacy. Respond to techn More...

Responsibilities: Troubleshooting system and program problems. Developing support documentation for applications and systems patches developed in-house. Responding to support requests according to IT support policies. Maintaining the company website and intranet site. Identifyi More...

Responsibilities: Identifying gaps or problems in clients’ computer systems. Understanding the way in which different parts of the business model work together, including operating systems and application architectures. Establishing the client’s business strategy and More...

Our client, a well-established company with a strong presence in the UAE, is looking to add to their growing business, the position of a Senior Manager - IT Delivery & Business Enablement in Dubai.A successful candidate will have excellent experience in stakeholder management, hav More...

Responsibilities: Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy.

Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs.

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Meeting with development managers to discuss the scope of software projects. Analyzing existing programs for modification purposes. Researching and designing new software systems, websites, programs, and applications. Writing and implementing, clean, scalable c More...

Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding More...

Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, mod More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Were looking for a Senior Interior Designer for a high-end, well known, award-winning architectural and interior design firm. Due to the complexity of the projects they work on they require a high proficiency using 3D software, AutoCAD, SketchUp, and also MS Project and Revit so that More...

Responsibilities: Collaborating with network architects to design and implement functional company networks. Installing and configuring networking hardware. Creating and implementing network security measures. Managing and mentoring junior Network Engineering staff. Conducting More...

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and More...

Responsibilities Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, mod More...

Responsibilities: Meeting with managers to determine the company’s Big Data needs. Developing Hadoop systems. Loading disparate data sets and conducting pre-processing services using Hive or Pig. Finalizing the scope of the system and delivering Big Data solutions.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Responsibilities: Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within y More...